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Shipping policy
Effective for Orders within India Only
🕒 Order Processing Time
- Orders are processed and dispatched within 1–2 business days from our warehouse.
- Orders placed on weekends or public holidays are dispatched on the next working day.
🚚 Shipping Timelines
| Shipping Type | Gujarat | Other Indian States |
|---|---|---|
| Fast Shipping | 3–4 Business Days | 4–6 Business Days |
| Flat Shipping | 5–6 Business Days | 6–8 Business Days |
⚠️ Note: Shipping timelines are estimates and may vary due to service area constraints, unforeseen delays, or peak season volumes.
📦 Order Tracking
- Once your order is dispatched, you will receive a WhatsApp confirmation with your tracking number and courier link.
- Didn’t receive tracking info? Contact:
- Phone: +91 82000-100-69
- Email: support@junagadh.store
💸 Delivery Charges
- Shipping charges are location-based and weight-dependent.
- View applicable charges in your order summary during checkout.
❌ Failed Deliveries
In case of delivery failure due to:
- Incorrect/incomplete address,
- Recipient unavailability,
- Refusal to accept the parcel,
The order will be returned to our facility at the customer’s expense. Forward and reverse logistics charges will be deducted from any applicable refund or store credit.
📦 Delivery Partners
We ensure safe and timely deliveries via trusted partners:
- BlueDart
- DTDC
- Shree Mahavir Express
- Delhivery
- India Post
- XpressBees
- Shree Mahabali Express
- Ecom Express
📋 Upon Delivery
- Inspect the package before accepting it.
- If the parcel appears tampered with or damaged:
- Mark as “Damaged” on the delivery receipt or refuse delivery.
- Report the issue on the same day to our support team.
🏦 Public and Bank Holidays
- No dispatches or deliveries are made on Bank Holidays or National Holidays.
- Orders scheduled during these periods will be delivered on the next working day.
📞 Customer Support & Contact
Junagadh Warehouse
c/o Lovely Proteins
Dhoraji Road, Near Junagadh Bypass Crossing
Sabalpur, Junagadh – 362037
Gujarat, India
📞 Phone: +91 82000-100-69
📧 Email: support@junagadh.store
🕘 Support Hours: Monday to Sunday, 9:00 AM – 7:00 PM (Closed on Fridays)
💡 Strategic Add-On (Optional Section)
Peak Season Advisory
During peak seasons (e.g., Diwali, Independence Day Sales, Year-End), delivery timelines may extend by 1–3 business days. We appreciate your patience and encourage early ordering to avoid delays.